Shipping
Depending on which shipping option is selected (or available), the following are approximate time of delivery (applies to the contiguous USA):
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Free Shipping (for purchases over $999*): 4-10 business days
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Ground: 4-8 business days
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3rd Day: 3 business days
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2nd Day: 2 business days
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Next day: please contact us for details
Not available for Shipping:
Certain items on Procuru.com may only be picked up at our store in Santa Ana, and are not eligible for shipping.
Special Orders:
Items that are not in stock or require special-ordering from manufacturer may take longer than above guidelines. Please contact us for more details.
Oversized/Heavy Items:
Certain oversized items may not qualify for free shipping or some are not eligible for shipping at all, and may require pick up only at store.
Carrier:
We typically ship via USPS or UPS depending on various factors including item, destination, delivery time, availability.
Freight Orders:
Orders over 150 pounds are typically shipped via freight carrier/ truck lines. When a freight order is delivered, please make sure to inspect the freight package using the following guidelines:
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Carefully examine packaging and material inside for damages.
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Material is strapped down securely to skid and content matches your packing slip.
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If any of your material has been damaged, make sure to document (pictures are helpful) on delivery receipt and refuse the delivery.
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All freight shipments are curbside deliveries unless otherwise noted.
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Shipping address cannot be changed once the order has shipped
Damaged in Transit:
All damaged material MUST be reported to us within 24 hours of receipt.
International Orders:
We typically do not ship outside of United States and its territories. Please contact us for details.
*Applies to continuous USA for most items weighing under 20 pounds; Alaska and Hawaii may have higher minimum purchase to qualify for free shipping; exceptions may apply depending on size, weight, value of item.